In the realm of Lean Six Sigma, identifying customer needs is paramount. To achieve this, a powerful tool emerges: the Critical to Quality (CTQ) Tree. This graphical representation segments complex processes into smaller, focused elements. The CTQ Tree highlights those characteristics that are absolutely essential to customer satisfaction, serving

Embark on a transformative journey to optimize your business processes with the power of Lean Six Sigma. Our comprehensive resource hub provides you with the tools and support needed to leverage this proven methodology. Explore our archive of articles, case studies, and training materials designed to empower you throughout stage of your Lean Six Si